Account Settings: How to Cancel Your Account

These are the steps if you want to close your account.

Sorry to see you go!😔 

  1. Select Account Settings or Billing from the top navigation.
  2. Click the Change Credit Card Info button.
  3. Click Cancel my Account.

If you don't see Account Settings or Billing in the top navigation, you likely have the Agency Dashboard activated. In this case, follow these instructions instead:

  1. Select Agency Dashboard from the top navigation.
  2. Hover over the workspace you wish to cancel and choose Agency/Workspace Settings
  3. Click the Change Credit Card Info button.
  4. Click Cancel my Account.

If you aren't seeing these options, please reach out to our support team using the Live Chat widget on every screen of the software.